Yallamovecar - Privacy Policy

1. Introduction

YALLA MOVE CAR (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, and protect your information when you use our services, including QR code interactions, WhatsApp communication, and vehicle assistance requests.

2. Information We Collect

We may collect the following information when you use our service:

a. Personal Information

  • Name
  • Phone number
  • Vehicle plate number

b. Usage Information

  • Location details (shared manually or via device)
  • Time and date of request
  • Type of parking issue (e.g., blocked vehicle)

c. Communication Data

  • Messages sent via WhatsApp or other communication channels
  • Service interaction history

3. How We Use Your Information

We use your information to:

  • Respond to blocked vehicle or parking assistance requests
  • Contact vehicle owners when necessary
  • Provide customer support and service updates
  • Improve our service efficiency and response time
  • Maintain internal records for operations and safety

4. Privacy Protection

We take privacy seriously:

  • Your personal phone number is not publicly displayed
  • Communication is handled through our system to protect your identity
  • We do not sell or share your personal data with third parties for marketing purposes

5. Data Sharing

We may share limited information only when necessary:

  • With vehicle owners or requesters to resolve a parking issue
  • With service staff or drivers involved in resolving the situation
  • When required by law or legal authorities

6. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.

However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only as long as necessary to:

  • Provide our services
  • Maintain operational records
  • Comply with legal obligations

8. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Withdraw consent where applicable

To make a request, contact us at:
📧 [info@yallamovecar.com]
📞 [+971 564307643]

9. Third-Party Services

Our service may use third-party platforms (such as WhatsApp). These platforms have their own privacy policies, and we are not responsible for their practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website or service page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact:

YALLA MOVE CAR LLC
📧 Email: [info@yallamovecar.com]
📞 Phone: [+971564307643]